New problems require new ways of engaging for solutions. Coaching develops personal responsibility for results, allows for guidance during failing-forward, and reframes employee development to define their career goals. This 6-week course is designed to teach participants how to use coaching techniques to better engage their employees to create excellence in workplace outcomes for professional growth.

Sarah Richardson

MBA, DTM, CHCIO, CPC, FCHIME
Healthcare Leadership Executive
Certified Career Coach
Super-Connector

Sarah Richardson is a transformative, inspirational and results-driven healthcare and technology senior executive who operates within large-scale healthcare environments. She achieves aggressive goals, catalyzes change and advances sustainability by designing and executing high performance-based strategies, cultivating top-tier talent, infusing expectations and accountabilities, instilling customer-centric practices and forging collaborative cultures.

With a B.S. in Hospitality Administration, a Master’s in Business, and a certification in Healthcare Administration, Sarah currently serves as the Vice President of IT Change Leadership for Optum. Optum serves 18M patients, 46k aligned physicians, 9k advanced practice clinicians, and 80 payers. Sarah is also an advisor and career coach for ArcVida, an e-learning start-up that provides clients the tools and support they need to land the job that will launch careers they love. She has built award-winning teams and has been recognized by The Kansas City Business Journal as a ‘Woman Who Means Business’, a “Next Gen Leader’ and ‘Rising Star’ by KC Business Magazine, and an ‘Outstanding Executive’ by Advancing Women in Technology.

She is most proud that her work focuses on building long-lasting, loyal relationships across the continuum, resulting in collaborative strategies to meet diverse organizational needs, productivity gains, and the use of technology to advance teammate engagement resulting in a committed and dedicated workforce. Her ability to coordinate teams of technology experts, strategic business partners, physicians, and clinicians, has enabled her to successfully deliver programs, services, and tailored solutions in the healthcare setting.

An active member of CHIME as a Certified Healthcare CIO (CHCIO), faculty member, media liaison, and fellow, Sarah hosts the HIMSS SoCal Podcast featuring top health information technology and leadership topics with keynote guests. Sarah regularly publishes industry relevant content on her website at www.conciergeleadership.com and volunteers her time as a board member with the Los Angeles Children’s Bureau. She is a Certified Professional Coach, serving as the chair for members in transition for the SoCal Chapter of the Society for Information Management (SCSIM). She is an avid scuba diver with a passion for conservation.

Some of the features of this course include:

  1. 6 Live Sessions
  2. Self-Evaluation Growth Worksheets
  3. Weekly Participation as a Client
  4. Weekly Participation as a Coach
  5. Personal Goal Creation
  6. Class Discussion Threads
  7. Breakout Group Activities

In order to get the most value from this course, learners are expected to participate in and contribute to each week’s activities and homework assignments, as instructed in the modules.

Learners will be evaluated on:

  1. Weekly evaluation worksheets (6 weeks)
  2. Weekly participation as Client (5 weeks)
  3. Weekly participation as Coach (5 weeks)
  4. Attendance/participation in classes

This course will start: TBA

Live Sessions: TBA

This course will take approximately 18-24 hours, over the course of 6 weeks.

In order to obtain a Certificate of Completion, learners must obtain these 3 badges:

  1. Engage with Instructor Badge
    • Requirements are based on live session attendance.  
    • Learner must attend 5 out of 6 live sessions to achieve this badge.
  2. Engage with Peers Badge
    • Participate in 6 of the 6 Discussion Threads by contributing:
      • One Major Post
        • Creating and posting your own thread in that Module’s Discussion Forum
      • One Minor Post
        • One reply to a classmates’ thread
  3. Engage with Content Badge
    • Complete 6 (1 per module) Knowledge Check Assessments. 
    • NOTE: The 6 Quizzes are based on Module Content
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Price: $1,595.00